1. Introduction

At Healing-Stretch, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services.

2. Information We Collect

We collect the following types of information:

• Personal details (name, email, phone number, date of birth, gender)
• Medical history and relevant health conditions
• Appointment and session details
• Payment and billing information
• Device and browser information (IP address, location, etc.) for analytics and security

3. How We Use Your Information

We use your data for the following purposes:

• To schedule and manage your appointments
• To provide personalized wellness and physiotherapy services
• To communicate with you via email, SMS, or phone
• To process payments securely
• To improve our website, services, and client experience
• To comply with legal obligations

4. Data Sharing & Disclosure

Healing-Stretch does not sell or rent your personal data. We may share information with:

• Trusted service providers (e.g., payment gateways, email platforms)
• Medical professionals within our network, only with your consent
• Legal authorities, if required by law or in legal proceedings

5. Data Security

We use SSL encryption, firewalls, secure payment gateways, and regular system audits to protect your personal data. Despite our best efforts, no system is completely immune to breaches. If a data breach occurs, we will notify affected users in compliance with applicable laws.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and provide targeted services. You may choose to disable cookies through your browser settings, although this may affect certain website functionalities.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections or deletion of your information
• Withdraw consent at any time
• Opt-out of marketing communications

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal requirements, or resolve disputes. Once no longer required, data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to external websites or platforms. Healing-Stretch is not responsible for the content, privacy practices, or policies of those third-party sites.

10. Changes to This Privacy Policy

Healing-Stretch reserves the right to modify or update this Privacy Policy at any time. Changes will be effective once posted on this page. We recommend reviewing this policy periodically to stay informed.

11. Contact Us

If you have questions, concerns, or requests related to our privacy practices, please contact us:

Email: support@healingstretch.com
Phone: +91 12345 67890
Address: Healing-Stretch Wellness Center, 2nd Floor, ABC Complex, MG Road, Bengaluru, India